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U.S. Citizen Services

Delays in Passport Processing

Due to a systems issue affecting global passport operations, there is currently a delay in the printing of passports that were approved at overseas passport facilities. Applications accepted between May 26 and June 3, 2015, are affected by this delay. If you applied for a passport during this timeframe, please contact the consulate to determine the status of your passport.  If you have travel plans within the next 10 business days, please consider requesting an expedited passport at the Western Passport Center in Tucson, Arizona. 

Visiting the U.S. Consulate

  • All Nogales U.S. Consulate visitors and their personal belongings must pass through security screening before entering into the building.  For reasons of safety and security, visitors may not bring these prohibited items into the U.S Consulate in Nogales:

    -Telephones and other electronic devices
    -Headphones
    -Media devices such as CD’s, thumb drives, SD cards, etc.
    -Cameras or video equipment
    -Flashlights
    -Lighters
    -Weapons or any item which can be used as a weapon
    -Knives
    -Purses and bags larger than 18” x 18”

     The following items are permitted:

    -Small quantities of make-up
    -Small quantities of baby formula, baby food, milk
    -Small quantities of diapers
    -Belts
    -Watches
    -Keys
    -Non-liquid medication
    -Baby Carriers and baby strollers that can be folded small enough to pass through an x-ray machine

    These lists are not all inclusive and security officials reserve the right to deny entry of items determined to be unsafe or a threat to security. 

     

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IRS WebSite

The IRS now allows taxpayers to download their “tax transcripts.” Through this free online service provided by the IRS, you can retrieve your last ten years of tax returns.  This may be helpful when attempting to show physical presence in connection with a Passport or Consular Report of Birth Abroad application.  For more information, or to download your forms, please visit the IRS website.

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Make a Passport Appointment

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    Who needs an appointment?

    • All U.S. passport applicants (first time, renewals).
    • All people needing notarial services

    Make your appointment after you have filled out completely all forms, gathered all documents, have fee amount, and are completely prepared for the service you are requesting.

    To schedule an appointment please visit the ACS Appointment System website.

In case of Emergency:

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    Emergencies during normal business hours: 
      From Mexico, dial (631) 311-8150
      From U.S., dial +52 (631) 311-8150
      
    After hours emergencies dealing with American Citizens: 
      From Mexico, dial 001 619-841-3203
      From U.S., dial (619) 841-3203



FOLLOW US ON

Interested in being a Warden?

  • Does volunteering your time to assist the Consulate General during an emergency seem interesting?  Would you like to assist your fellow U.S. Citizens?  Think about applying to be a Warden!  Wardens assist the Consulate General in emergency preparedness and play an important role within the U.S. Citizen community throughout Sonora.  If you are interested, please fill out the form linked below and send it to us at NogalesACS@state.gov

    Warden Skill Survey (297Kb)

Smart Traveler Enrollment Program

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    We strongly recommend that U.S. citizens traveling to or residing in Mexico enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) at www.Travel.State.Gov.  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate. 

TELL US WHAT YOU THINK

  • We appreciate any feedback, positive or negative, on our services.  To let us know how we're doing send us an email to NogalesACS@state.gov