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Emergency Messages for U.S. Citizens

Hurricane Odile (SEP 17, 2014)

Though it has weakened significantly, Odile continues to pose a substantial threat, with strong winds and heavy rainfall. The National Hurricane Center predicts that the hurricane will bring torrential rain and potentially damaging wind to. Heavy rainfall is expected to cause localized flooding, especially in low lying areas with poor drainage. Flash flooding and landslides may make low water road crossings impassable for a time.

Please visit NWSMexico Meteorological Center, or Protección Civil for updates and to follow the Odile’s path.

For U.S. citizens affected by Hurricane Odile, or their relatives:

The State Department has established a crisis hotline to respond to inquiries about current conditions and loved ones in the impacted area. If you require assistance personally, or wish to inquire on behalf of a friend or family member, please use the following contact information:

From the U.S. & Canada: 1-888-407-4747
From Overseas: 1 202-501-4444

Storm Aftermath

U.S. citizen residents and visitors who have been affected by the storm should continue to follow instructions from state and municipal emergency response teams and the Protección Civil. Everyone in hurricane-damaged areas should be alert for storm-related hazards, such as landslides, sinkholes, standing water and downed electric cables, and limit their movement to only absolutely essential travel. Baja California Sur is expecting warm, humid weather in the coming days, so all affected persons are urged to drink plenty of fluids to remain hydrated. However, in the immediate aftermath of a storm, tap water should not be trusted to be sanitary; use only bottled water until advised by municipal authorities.

General Preparation and Guidance

U.S. citizens are advised to monitor local media for updates or possible changes to the potentially violent weather conditions and to follow any instructions/warnings issued by the Mexican government. Preparations to protect life and property should be considered. U.S. citizens should carry their travel documents (i.e. U.S. passport book or passport card) with them at all times or secure them by placing them in a safe, waterproof location. If you must travel during this time, please take reasonable precautions such as avoiding entering swiftly moving water. Drivers should remain vigilant for landslides.

We strongly recommend that U.S. citizens traveling to or residing in Mexico enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) on the State Department’s website.  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate. 

Regularly monitor the State Department's website, where you can find current Travel Warnings, (including the Travel Warning for Mexico), Travel Alerts, and the Worldwide Caution. Read the Country Specific Information for Mexico. For additional information, refer to “A Safe Trip Abroad” on the State Department’s website.

Contact the U.S. embassy or consulate for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us on Twitter and Facebook to have travel information at your fingertips.

The U.S. Consulate in Nogales is located at Calle San José s/n Fraccionamiento los Alamos
C. P. 84065  Nogales, Sonora. The Consular Section is open from 8:00AM to 3:00PM and the Consulate is open from 8:00 a.m. to 5:00 p.m., telephone (631) 311-8150. If you are a U.S. citizen in need of urgent assistance, the emergency number for the U.S. Embassy/Consulate is (631)318-0723 (dialing from the U.S. 011-52 + phone number); E-mail: