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Visa Services
General Information
Hours of Operation
Third Country National Visas
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Visa Services
Currently, eligible Third Country Nationals (TCN) residing in the United States who wish to apply for a visa in Mexico must make their interview appointment on-line at http://www.usvisa-mexico.com Before deciding to apply at the Nogales Consulate, TCNs should keep in mind they will be visiting another country and they should seek the appropriate visa from a Mexican consulate. Also, certain TCNs may be subject to additional administrative processing. This administrative processing may last weeks, thus delaying visa delivery and the applicant's return to the United States. Who Can Apply in MexicoApplicants seeking to renew their C1/D, D, F, H, I, J, L, M, O, P and R visas, if the initial visa was issued in the applicant's home country or at one of the border posts in the past few years. Applicants for visas that reflect a change of status (e.g., F1 to H1B or F1 to J), provided the applicant originally entered the US in other than B status and possesses an original change of status notice (I-797) from the Department of Homeland Security. Applicants possessing B visas issued in their home country with annotations showing intent to change visa status, such as "Prospective Student."
Who Cannot Apply in Mexico:Applicants who entered the U.S. with a B visa issued in their home country that changed status to another visa category, e.g., F, J, H1B, but the visa did not have an annotation indicating intent to change status. Applicants who have been out of status in the U.S. having violated the terms of their visas or having overstayed the validity indicated on their I-94s. A, B, E, G and Q visa applications, including renewals are not accepted from Third Country Nationals that are not resident in the appropriate consular district. - Citizens of Iran, Sudan, Libya, Iraq, North Korea, Cuba and Syria.
How to Access The Service:The Self-Service Website is available 24 hours a day, 7 days a week at www.usvisa-mexico.com. In order to use the service the applicant must purchase a PIN for US$10.00 payable by Visa or Mastercard. Please note that the PIN will expire 10 days after the appointment date. If an appointment is not scheduled, the PIN will expire 90 days after purchase. The PIN provides for 3 scheduling opportunities so that an applicant can schedule an appointment and reschedule it up to 2 additional times if necessary. Appointments cannot be changed or cancelled within 5 business days of the appointment date. For further information the US Embassy Mexico Customer Service Center is available Monday through Friday from 7am to 9pm Central and Saturday and Sunday from 9am – 3pm Central. There are several payment options for accessing the Customer Service Center , including a new option to pay by Visa or MasterCard via a toll-free number from the United States:
From the US: 1 900 476 1212 with a cost of US$1.25 per minute or 1 800 919 1754 with a cost of US$7.00 per call payable by Visa or MasterCard.
From Mexico: 01 900 849 4949 with a cost of $12.00 MX Pesos per minute or 01 800 112 8500 by purchasing a PIN at any BANAMEX branch for US$10.00.
US or Mexico: 477 788 7070 with a cost of $50.00 MX Pesos plus tax per call payable by Visa or MasterCard.
Long distance charges are additional.
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